WHAT FORMS OF PAYMENT DO YOU ACCEPT?
Jace London currently accepts Visa, MasterCard & PayPal.
DO YOU SHIP INTERNATIONALLY?
Yes! We currently ship to the following countries: Australia, United States, China, New Zealand, United Kingdom.
WHAT IF MY ITEM IS FAULTY?
Requests for returns for faulty items may be made at any time after purchase however discretion will be used to establish how much time has passed since the item was received, how much wear it will reasonably have received and whether the fault is considered major or minor. The cost of return postage for faulty items will be reimbursed by Jace London upon receipt and inspection of the return. A copy of the shipping receipt should be emailed to email@example.com for reimbursement to be processed.
If a faulty item is returned along with exchanges or change of mind returns this does not apply.
HOW MUCH DOES SHIPPING COST?
Standard shipping - $10
Express shipping - $15
Standard shipping 3-5 days from dispatch.
Express shipping 1-3 days from dispatch.
HOW DO I USE A PROMOTIONAL CODE?
To redeem discount or promotional codes they must be placed in the promo code box at checkout by clicking on 'enter a promo code', then click 'Apply'. Once applied the discount will be visible in your carts total.